Reap The Rewards of Working Smarter

In many organizations, being more productive is a matter of time. With maxed out resources and greater demand from clients, streamlining your processes is the best way to create more time, ultimately allowing you to be more productive. Clearview TSS provide the tools you need to ensure that your time is being used wisely. Through our tracking features, journaling capabilities, and real-time reporting functionality, you’ll be better able to determine the allocation of resources and measure the effectiveness of your efforts.

Activity Measurement

Your daily activities produce an audit trail of your daily performance. See where your valuable time is being spent and get the data necessary to set goals and make changes to your work habits to become more successful. All activity in clearviewTSS is date, time, and user stamped, ensuring full accountability. Journalize phone conversations, create & complete tasks, and even assign tasks to other users or user groups. clearviewTSS also provides sales managers with activity reports track productivity and measure performance goals.

Real-Time Notifications

Throughout TSS, real-time notifications alert Account Managers when certain activities need to be completed. By being able to address tasks in a timely manner, such as following up with a customer whose contract might be renewing or following up with a charge nurse about a new orientation policy, you can be assured that your agency operates at peak performance.

Integrated Journal

Track and view all customer history in one place—including booked assignments, call-offs, marketing campaigns, sales opportunities, customer service issues, sent emails and all other activities. Most journal entries in TSS are created automatically through everyday use of the application. The unique journaling capabilities within TSS create a 3-way relationship between your clients, your medical professionals and job orders making access to historical data from just about anywhere in the system easy. Journal entries are time and date stamped and track the user who made the entry as well.

Activity Journal Reports

By having detailed activity accurately tracked in TSS, it is easy to report on those activities that are of the utmost importance and gain better insight into how your business is operating. For example, gauging the effectiveness of your account manager’s ability to penetrate new business. Or, spotting trends within units at a hospital that can help you understand where to beef-up your recruiting efforts.

Parent/Child Client Customer Relationships

Establish parent-child relationships where tracking large, multi-facility healthcare delivery organizations is needed. Establishing these types of relationships in TSS can simplify not only account management but also bill rate management and invoicing as well.

Click here for a brief online demonstration or call (866) 221-4877.